The document covers a lot of information including etherchannel to mlt interoperability, spanning tree interoperability, nortel ip phones connecting to cisco switches and cisco ip phones connecting to nortel switches its definitely well worth the time. Audio compatibility for alcatellucent pimphony and 4980 softphone. The purpose of this integration option of perform is to provide a scalable audio recording. Utilizing avaya software update manager to upgrade and maintain avaya media gateway and media module firmware in a sample solution assurance configuration issue 1.
Synapps software compatibility with pbx call manager environments, including cisco, mitel, shoretel, avaya and sip systems. Cisco wireless solutions software compatibility matrix last updated. Compatibility matrix specifies all supported thirdparty softwares like avaya, nortel, and vmware and its versions. This document lists the cisco asa software and hardware compatibility and requirements. This client has 3 different locations and in all location cisco is working fine, they can call our ext. I would add a licensing bullet on this cisco doc, but is just my opinion. Avaya ip office phone parts, software, and licenses.
Avaya aura communication manager branch and adjunct software compatibility matrix 1. Wireless software compatibility matrix cisco community. Use this comparison chart to quickly and easily compare the main feature in the avaya jseries. If compatibility guide does not open automatically, click button to open in new window. Contact center enterprise solution compatibility matrix. Whether its on premises, or in a public, private, or hybrid cloud, weve got you covered. Oct 31, 2017 very happy to see that avaya started releasing product matrix again. The unified contact center enterprise cce solution compatibility matrix includes all cisco unified cce solution component information, such as finesse, cisco unified intelligence center cuic, and cisco unified customer voice portal cvp.
These integration benefits from the ability to provide rcc support across multiple supported softphones. This link should take you directly to the selected product training page once you have provided your avaya learning login credentials. Refer to cisco ios software compatibility information for cisco unified communications manager in the communications infrastructure section of the cisco unified communications system release summary matrix for ip telephony at. Avaya has release an updated technical configuration guide geared towards the interoperability between cisco and avaya equipment.
Enterprise software that helps deploy and manage headsets. Avaya support products integrated management all offers. Cim provider hw monitoring networking and security services for nsx for vsphere. Mar 25, 2020 the compatibility matrix specifies all supported thirdparty softwares like avaya, nortel, and vmware and its versions. This product compatibility matrix is a quick reference guide for various product compatibilities within the avaya enterprise portfolio. Cucm and avaya compatibility matrix cisco community. The information in this compatibility matrix supersedes compatibility information in any other cisco hosted collaboration solution for contact center documentation. Avaya j100 series telephone matrix compare the avaya j100. Introduction this document defines the adjunct software versions to ensure compatibility with communication manager branch firmware. Cisco vxc 4000 cisco vxc 4000 is a software appliance. You are now leaving avaya support and entering the avaya learning website. Sbc interoperability list quickly set up audiocodes sbcs to connect more than 2000 sip trunkpbx combinations audiocodes is committed to providing the highest level of interoperability between ippbxs and sip trunking services for our enterprise and service provider session border controllers sbc customers. Perform with avaya aura session border controller, avaya aura communication manager and avaya aura application enablement services. For example, support for esxi depends on vmware release cycles.
Use the support by product shortcut at the top of each page, and select your product and release to find the latest product and support notices, the latest and top documentation, latest downloads, and the top solutions that agents are using to close customer tickets. Unified cce software compatibility matrix for all 7. Cisco ehs matrix postsales tool to ensure the correct ehs adapters are configured into the final solution. Supports windows server 2012, in 64bit native and compatibility modes. This document describes the latest service packs and firmware versions needed for communication manager. Introduction this document defines the minimum adjunct software versions to ensure compatibility with avaya communication manager software. The unofficial avaya software and windows 10 compatability. The following table provides a matrix of the different models of avaya 9601, 9608, 9608g, 9611g, 9621g, 9641g, and 9641gs ip deskphones including hardware generations noted by a different 8digit9digit model and any limitation on supported software version.
Headsetexperts headsets distributor since 1982 specializing in headsets, plantronics headsets, wireless headsets, phones. However, you may also access any avaya learning page by doing the following. The plantronics blackwire 3200 series includes corded uc headsets that are durable, comfortable, easy to deploy and come in a variety of connectivity and wearing options. The document covers a lot of information including etherchannel to mlt interoperability, spanning tree interoperability, nortel ip phones connecting to cisco switches and cisco ip phones connecting to nortel switches. Are they compatible, can the avaya phones work fine with cisco cm. Jun 20, 2010 avaya has release an updated technical configuration guide geared towards the interoperability between cisco and avaya equipment. It uses multiplatform mpp firmware exclusive to 3pcc phones and does not work with cisco call control. Find the right headset for your device with the jabra. Avaya aura communication manager software is the open, highlyreliable and extensible ip telephony foundation on which avaya delivers unified communications solutions to enterprises large and small.
The information presented in this matrix shows the latest software and firmware available. Polycom is committed to working with its polycom trio and soundstation ip conference phone partners to maintain uptodate interoperability with the latest major platform releases. I am fedup with all the problems we have had with avaya and would love to migrate to cisco. Cisco vxc 4000 cisco vxc 4000 is a software appliance that supports highquality, realtime. Videos and tips on using the avaya support website can be found here. An avaya uc system does have limits on the number of extensions, the users ability to make some system adjustments, and occasionally with call reliability. The unofficial avaya software and windows 10 compatability guide published on july 8, 2015 july 8, 2015 20 likes 11 comments. Avayas device as a service program makes it easy for any business to pair the best devices with their cloud unified communication, collaboration, and contact center solutions. Please send us your issues or suggestions for product interoperability matrixes. Best4systems stock the avaya j129, avaya j9, avaya j169, avaya j179 and office next day delivery to main land england. Find the right headset for you device with the jabra. The version, model, and compatibility status are listed with the possible video systems or software. Let it central station and our comparison database help you with your research.
Select your avaya phone model below to find compatible headsets. Vmware horizon with unified communications and realtime. Hi, im really struggling to find the upgrade paths from 6. Customer authorization tool cat all tools community. This compatibility matrix specifies all supported configurations and versions for cisco hosted collaboration solution for contact center, release 11. The information presented in this matrix attempts to show information on the adjunct software compatibility. Engineered for portability and excellent audio quality, the usb speakerphone is for those transitioning from traditional to pc telephony.
Site recovery manager srm for vvols compatibility guide. The following partners have verified interoperability of polycom trio and soundstation ip conference phones with their ip telephony platforms. Avaya 1120e avaya 1140e avaya 1150e avaya 1165e avaya. This document describes the latest service packs and firmware versions needed for releases of communication manager. Upgrade paths and software compatibility matrix cisco. Avaya phone compatibility with cisco unified communications platform.
The information presented in this matrix attempts to show information on the adjunct software. Avaya s global customer service and support teams are here to assist you during the covid19 pandemic. Polycom trio and soundstation ip platform compatibility. This compatibility matrix specifies all supported configurations and versions for the cisco unified cce 11. Avaya 9600series ip deskphones hardwaresoftware matrix. Communication manager is supported with custom patch 234 or a patch that includes patch 234. How users can upgrade jabber for windows without local admin.
Avaya ip phones with cisco call manager cisco community. It offers wideband audio and a large, widescreen, highresolution color display for menus and content. Vmware horizon unified communications compatibility matrix. Avaya ip office upgrade matrix digitcom canada avaya. This compatibility matrix specifies all supported configurations and versions for cisco unified contact. Level 3 support applies to components not listed within this compatibility matrix, or instances in which a customer has not or is not willing to apply accepted dell recommended practices for the specific storage familys san design and implementation. If your version of cucm is not listed, please contact enghouse interactive its likely that interoperability testing with cisco is planned or under way. Avaya phone compatibility with cisco unified communications platform hello, we are currently an all cisco user on the network routing, switching, and security side, however, we are an all avaya user on the phone, ip phone, and voice communications side. Compatibility matrix for cisco hcs for contact center 11. Your monthtomonth cloud service subscription can include avaya smart phones and multimedia and audio conferencing devices. Jul 12, 2017 this compatibility matrix specifies all supported configurations and versions for cisco hosted collaboration solution for contact center, release 11. The information in this compatibility matrix supersedes compatibility information in any other cisco unified contact center enterprise documentation. Support for these software versions and their interoperability depends on the release cycles patches and upgrades of the thirdparty software.
This document describes the software compatibility matrix for the cisco wireless devices used in a cisco centralized and distributed wlan solution. Plantronics partners with the industrys leading softphone providers to ensure integration and compatibility with our unified communication uc products. The cisco 8841 3pcc ip phone supports thirdparty call control sip on supported thirdparty voice and video platforms. Avaya avayas uc solutions, while easier in daily use, tend to draw criticism because they are slightly less technically sophisticated than cisco and some of their competitors.
The links included in this document might not work with some browsers. Alvarion breezenet pro 11 series software version 4. Cisco wireless solutions software compatibility matrix. Hi all, i have found some threads on this, but very vague. Avaya communication manager and adjunct software compatibility matrix 1. Americas canada english canada francais latinoamerica espanol brasil. We compared these products and thousands more to help professionals like you find the perfect solution for your business. Add insights from plantronics manager pro, an additional softwareasaservice offering, and youve got a futureproof solution. It delivers rich voice and video capabilities and provides for a resilient, distributed network of gateways and analog, digital and ipbased. Avaya avaya s uc solutions, while easier in daily use, tend to draw criticism because they are slightly less technically sophisticated than cisco and some of their competitors.
Check and find solutions for the video compatibility of the video systems or software that you plan on using for your meeting. A matrix showing cisco unified communications manager release versions and service releases, and the compatible versions of arc pro and call centre components. You can also use the compatibility matrix tool available at avaya. If a configuration or version is not stated, that configuration or version is not supported. Cisco unified communications manager software compatibility matrix. With one of the broadest business phone and device portfolios in the industry, we can help you get the most out of your uc investments. The compatibility matrix specifies all supported thirdparty softwares like avaya, nortel, and vmware and its versions. This is the amazing matrix for cisco asa wicht has compatibility about asa os, asdm, modules, memory kits with new and old boxes.
Details are also provided about unified icm acd software compatibility. Anyway you can download product matrix for versin 10. Hello, we are looking at replacing our current partial pri with a sip trunk through rogers just wanted to ensure that our current voip infrastructure is compatible. Oct 22, 2015 hello, we are currently an all cisco user on the network routing, switching, and security side, however, we are an all avaya user on the phone, ip phone, and voice communications side. We use avaya phones throughout the company, but we are looking into changing avaya cm with cisco cm.
Thats because avaya is one of the worlds leaders in business collaboration and communication solutions. Software compatibility matrix between unity connection and cucm depends, if youre talking about a cucmbe 5k the answer is no, you upgrade the whole system. I also cannot find the software compatibility matrix anywhere. Avaya ip office upgrade matrix use this chart to determine which avaya ip office cabinets, from the small office edition, to the ip office 500v2 cabinet, are compatible with which releases of avaya ip office software. Cisco ios software, c2900 software c2900universalk9m, ver. We received a problem from a customer that they are unable to initiate a call to avaya phones from cisco phone. April 04, 2020 this document lists the software compatibility matrix information for the cisco wireless devices used in a cisco centralized and distributed wireless lan solution and in converged access solutions. Avaya aura communication manager branch and adjunct. Avaya and cisco interoperability technical configuration guide. Vmware horizon with unified communications and realtime audiovideo 2015 september 2014. While all possible attempts are made to ensure its accuracy, it is not intended to be the definitive source regarding such compatibilities. Avaya partner acs compatibility charts atlas phones.